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Services

Referencia para Padres y Dinamicas Familiares

La informacion es gratis.

Online Notary Public and Secretarial Services

Cualquier documento que requiera el sello de Notary Public Online y en Persona, Affidavit, Copy Certification, Jurats, Oats and Affirmations, Signature Witnessing, and Acknowledgements. 

Segun la ley federal, la ayuda de un Notary Public es limitada a completar los formularios requeridos por inmigracion, no le damos consejo legal. 

Bilingual volunteers run the Parenting group. Apart from helping people complete immigration forms without offering legal advice, we typically may:

  • Translate a person’s answers on immigration forms
  • Make referrals to attorneys who could provide legal representation in an immigration matter

Find out more

Translation - Traducciones - Inmigracion Español

Traducimos documentos de Ingles al Español  y de Español  a Ingles segun sea necesario.

Ayudamos a completar sus formas para el TPS y referimos para Integracion Civica.

Find out more

Access free resources - informacion de recursos gratis

Servicios Sociales en Cuyahoga County

 Este encage le llevara a la pagina de servicios que ofrece a personas con ciudadania Estado-Unidense, residente permanente, o estado migratorio documentado viviendo en el Condado de Cuyahoga y no es una pagina de Ayuda Cleveland.

https://hhs.cuyahogacounty.gov/topics/detail/spanish-services

AGENCIAS PARA ALIMENTOS GRATIS A QUIENES CALIFICAN SEGUN SU INGRESO

Informacion Para accessar Comida


Cuyahoga County Job and Family Services
Aida C. Idiaquez
Director, Public Benefits and External Relations
1641 Payne Ave., Cleveland 44114
216-987-8433
aida.idiaquez@jfc.ohio.gov
https://hhs.cuyahogacounty.us/divisions/detail/job-and-family-services

Greater Cleveland Food Bank

Tracey Mason
Vice President, Partnerships and Client Services
15500 S. Waterloo Rd., Cleveland 44110
216-738-2124
tmason@clevelandfoodbank.org
www.greaterclevelandfoodbank.org

Hunger Network of Greater Cleveland
614 W. Superior Ave., Suite 744, Cleveland 44113
216-619-8155
www.hungernetwork.org 


May Dugan Center

Andy Trares
Deputy Director
4115 Bridge Ave., Cleveland 44113
216-631-5800, ext. 121
atrares@maydugancenter.org
www.maydugancenter.org


Ohio Benefits

benefits.ohio.org Ohio Benefits is a website portal where people can apply for medical, food, and cash benefits online.  First, there is a registration step to use the portal to establish an account. Second, from the account, the application process begins. 

216-416-4440


Primera Iglesia Bautista Hispana de Cleveland - Casa de Sanidad

Pastor Wilson Caraballo
6800 Denison Ave., Cleveland 44102
216-926-9878
wilson.caraballo@me.com
www.facebook.com/PIBH.CLE/


Social Justice Commission (SJC) at St. Angela Merici

Leah Struchen Deans
Chair, Social Justice Commission
20970 Lorain Rd., Fairview Park  44126
814-397-2401
lsdeans12@gmail.com
www.samparish.org/social-justice-commission


Society of St. Vincent de Paul

1404 E. 9th St., Cleveland 44114
216-696-6525
www.svdpcle.org


The Salvation Army Northeast Ohio
Karen Brauer
Divisional Director, Social Services
2507 East 22nd St., Cleveland 44115
216-623-7423
karen.brauer@use.salvationarmy.org
neo.salvationarmy.org


Step Forward
Travena Golliday
Program Manager, Community Services
1801 Superior Ave., Suite 400, Cleveland 44114
216-357-2621 Ext. 601
tgolliday@stepforwardtoday.org
www.stepforwardtoday.org/


United Way of Greater Cleveland
1331 Euclid Ave., Cleveland 44115
2-1-1 (24-hour hotline) or 216-436-2218
www.unitedwaycleveland.org 

necesidades basicas

Clothing Assistance - Asistencia para Ropa e Higiene Personal

Cleveland UMADAOP
216-361-2040
1215 E 79th St.
Cleveland, OH 44103
Provides clothing and personal hygiene kits for women only

Franklin Circle Christian Church – Disciples of Christ
216-781-8232
1688 Fulton Rd.
Cleveland, OH 44113
Disciples Closet (Mondays 1:00pm-2:45pm, no ID or paperwork needed)
www.franklincirclechurch.org

New Life Gospel Center of Cleveland
216-791-6800
2856 Martin Luther King Jr. Dr.
Cleveland, OH 44104
www.newlifegospelcenter.org

Redeemer ICH Crisis Center
216-631-6434
2970 West 30th St.
Cleveland, OH 44113
(Clothing assistance once per month, call for eligibility requirements)

The Salvation Army of Greater Cleveland
216-861-8185
2507 East 22nd St. 
Cleveland, OH 44115
https://easternusa.salvationarmy.org/northeast-ohio/
Call or go to the office closest to you

Salvation Army - Miles Park
216-341-1640
4139 E 93rd St.
Cleveland, OH 44105

Salvation Army - Ohio City
216-631-1515
4402 Clark Ave.
Cleveland, OH 44109

Salvation Army - Superior
216-229-6065
9000 Superior Ave.
Cleveland, OH 44106

Salvation Army - Temple
216-692-1388
17625 Grovewood Ave.
Cleveland, OH 44119

Salvation Army - West Park
216-252-3593
12645 Lorain Ave.
Cleveland, OH 44111

St. Herman’s Monastery/House of Hospitality
216-961-3806
4410 Franklin Blvd.
Cleveland, OH 44113
Men only - must call first

St. John A.M.E. Church - Credit Union Building
216-431-2560
2263 East 40th St.
Cleveland, OH 44103

West Side Catholic Center
216-631-4741
3135 Lorain Ave.
Cleveland, OH 44113


Emergency Shelters 

General

Coordinated Intake for Homeless Services at Bishop William Cosgrove Center
1736 Superior Ave.
Cleveland, OH 44114
Services: Provides assessment and placement for most emergency and transitional shelters in Cuyahoga County. Press intake intercom to be admitted to the building. Those needing shelter during intake hours are advised to arrive as early as possible.

Youth

Next Step (for Females)
216-566-0047
3020 West 104th St.
Cleveland, OH 44111
Services for Female Youth: Next Step is currently providing shelter care and supervised, cluster site, independent living for females in the former Westhaven building located at 3020 W. 104th, Cleveland, Ohio. The upstairs of the building has been newly remodeled to provide safe, comfortable housing for young women.

Next Step (for Males)
216-566-0047
11849 Clifton Blvd.
Lakewood, OH 44107
Services for Male Youth: Supervised, cluster-site, independent living. Next Step also offers scattered site apartments at various locations throughout the city once a participant demonstrates the skills to live more independently.

Seniors and Disabled

Fairhill Partners – Senior Guest House
216-421-1350 ext. 146
12200 Fairhill Rd.
Cleveland, OH 44120
After 7:00 PM: 216-496-5604
Services: Provides temporary housing for homeless older persons and documented disabled persons meeting age eligibility. Those needing to leave their homes due to mortgage foreclosure, eviction, fire, structural damage, loss of utilities, or other unsafe housing conditions are also served. Housing will accommodate 8 residents.

Women and Children

City Mission Laura’s Home Women’s Crisis Center
216-472-5500
CONFIDENTIAL ADDRESS
Cleveland, OH 44135
Services: Provides short-term emergency shelter and a longer-term program for in-crisis women and women with children. Programs have Christian focus. Long-term program includes local church involvement, case management based on results, on-site work activities, job readiness, and continuing education. Capacity is 157 beds, but due to rooms for families, rooms often reach capacity before beds. Shelter letters may be requested by outside agencies only, not by clients.

West Side Catholic Shelter
216-631-4141
CONFIDENTIAL ADDRESS
Cleveland, OH 44113
Services: Provides emergency shelter for homeless women and homeless women with children. Intake is performed through Norma Herr.

Families

Family Promise of Greater Cleveland
216-767-4060
3470 East 152nd St.
Cleveland, OH 44110 and
216-767-4060
2592 West 14th St.
Cleveland, OH 44113
Services: Homeless Shelter for Families, Homeless Shelter for Single Adults. Intake is performed through Norma Herr.

Frontline Service - Norma Herr Women’s Center and Coordinated Intake
216-479-0020 ext. 2220
2227 Payne Ave.
Cleveland, OH 44114
Services: Conducts a coordinated intake process for adults with children to help them find or maintain a safe place to stay. Clients will be given an intake assessment to determine the nature and severity of their situation.

Salvation Army - Zelma George Family Shelter
216-781-3773
CONFIDENTIAL ADDRESS
Cleveland, OH 44115
Services: Provides an emergency shelter for families. Intake is performed through Norma Herr.

Women Only

City Mission Laura’s Home Women’s Crisis Center
216-472-5500
CONFIDENTIAL ADDRESS
Cleveland, OH 44135
Services: Provides short-term emergency shelter and a longer-term program for in-crisis women and women with children. Programs have Christian focus. Long-term program includes local church involvement, case management based on results, on-site work activities, job readiness, and continuing education. Capacity is 157 beds, but due to rooms for families, rooms often reach capacity before beds. Shelter letters may be requested by outside agencies only, not by clients.

Men Only

City Mission Crossroads Program
216-431-3515 or 216-431-3510
5310 Carnegie Ave. 
Cleveland 44103
Services: Provides short-term emergency shelter and a longer-term program for in-crisis men. Programs have Christian focus. Service includes meals, shelter, and clothing. Long-term program includes local church involvement, case management based on results, on-site work activities, job readiness, and continuing education.

Frontline Service - 2100 Lakeside Shelter
216-566-0047
2100 Lakeside Ave.
Cleveland, OH 44114
Services: Conducts a coordinated intake process for single, adult men to help them find or maintain a safe place to stay. If needed, will place individuals in an appropriate shelter.

St. Herman House - Focus
216-961-3806 or 216-631-9860
4410 Franklin Blvd.
Cleveland, OH 44113
Services: Provides temporary shelter to sober, destitute men. Clients may participate in religious services and are required to assist with meal service and household chores. Shelter capacity is 28.

Veterans

US Department of Veteran’s Affairs – Community Resource and Referral Center
216-391-0264 ext. 2001
7000 Euclid Ave. Suite 202
Cleveland, OH 44103
Services: Operates as a central point of intake for services for veterans who are homeless or who are housing insecure. Offers case management, vocational rehabilitation counseling, supportive employment, and linkage to medical services. Clients will be linked to all appropriate VA services as well as the services of other community agencies that partner with this program. Laundry and shower facilities are available for client use.

Domestic Violence Shelters - Women

Domestic Violence and Child Advocacy Center
Hotline: 216-391-4357
216-688-7283
CONFIDENTIAL ADDRESS
Cleveland, OH 44109
Services: Offers a range of services for battered women and children. Services include shelter, advocacy, counseling, youth advocacy, support groups, employment and housing assistance and court escorts for domestic violence related situations. Provides comprehensive youth services. Children may need to change school placements. Assistance with accessing transitional housing programs and finding other alternative housing. Shelter capacity is 41 beds. Shelter letters provided for current and former clients.


Financial Help (https://hhs.cuyahogacounty.gov/resources-data/resources/financial-

assistance)


Food (https://hhs.cuyahogacounty.gov/resources-data/resources/food)


Furniture/Household Items (https://hhs.cuyahogacounty.gov/resources-

data/resources/furniture-household-items)


Housing  General Information

Cuyahoga Metropolitan Housing Authority
216-348-5000
8120 Kinsman Rd.
Cleveland, OH 44104
https://www.cmha.net/

CMHA is responsible for the management and operation of the local public housing program. They may also operate other types of housing programs such as the Housing Choice Voucher Program. Services Provided:

  • Public Housing
  • Housing Choice Voucher Program
  • Homeownership opportunities for qualified families
  • Employment training opportunities
  • Support program for the elderly


PROVIDES SPECIALIZED SERVICES TO YOUTH WHO HAVE AGED OUT OF FOSTER CARE.

Cleveland/ Cuyahoga County Homeless Services
216-420-6844
310 West Lakeside Ave., Suite 595
Cleveland, OH 44113
http://ohs.cuyahogacounty.us/

OHS coordinates the Cleveland/Cuyahoga County Continuum of Care, an extensive network of organizations that plan, organize and deliver housing and services to either prevent homelessness or to assist people while they are homeless and as they move into stable housing and achieve maximum self sufficiency. Services Provided:

  • Emergency Shelters
  • Transitional Housing Programs
  • Permanent Housing Programs (HOUSINGFirst)
  • Homeless Prevention Programs
  • Veteran Programs
  • Re-Entry Programs

Cleveland Housing Network
216-574-7100
2999 Payne Ave., 3rd Floor
Cleveland, OH 44114
chnhousingpartners.org/

CHN works to foster sustainable neighborhoods through eco-friendly housing and education to improve the health, wealth and employability of Cleveland residents. Services Provided:

  • Finding a Home (Lease, Purchase, Apartment (Project based and Section 8))
  • Training and Education
  • Energy Conservation & Weatherization
  • Safety Net and Support Services (Foreclosure Prevention & Utility Assistance)

The Housing Research and Advocacy Center
216-361-9240
2728 Euclid Ave.
Cleveland, OH 44115
www.thehousingcenter.org

To promote fair housing and diverse communities, and to work to eliminate housing discrimination in Northeast Ohio. Services Provided:

  • Research
  • Education
  • Advocacy for victims of discrimination

Neighborhood Housing Services of Greater Cleveland
216-458-4663
5700 Broadway Ave.
Cleveland, OH 44127
http://www.nhscleveland.org/

NHSGC's mission is to provide ongoing programs and services to help residents achieve, preserve, and sustain the American dream of homeownership. Services Provided:

  • Homebuyer Education Programs
  • Down Payment Assistance
  • Foreclosure Prevention Assistance
  • Home Repair Loan Program

Housing Cleveland
Free services available to potential tenants who are interested in leasing affordable housing. Operates a one-stop affordable and special needs housing database for the Greater Cleveland area. Includes vacancies, photos, maps, and telephone contacts. Eligible for individuals or families searching for affordable housing. Includes Housing Choice Vouchers for program participants. Contact at HousingCleveland.org or +1 (216) 348-5000.

Progressive Action Council of CMHA (PAC)
Serves to strengthen relationships between residents and the CMHA by negotiating with CMHA in order to resolve housing problems such as eviction, billing, repairs, and sanitary conditions. Offers services to CMHA residents. Contact at +1 (216) 432-5536.

6001 Woodland Ave.
Cleveland, OH 44104

Council for Economic Opportunities in Greater Cleveland (CEOGC)
Offers counseling, homelessness prevention, housing assistance, financial assistance, and assistance in identifying affordable housing. Must be a Cuyahoga County resident facing eviction, foreclosure, or homelessness. May be eligible for assistance with rent deposits, rent, mortgage, utilities, and delinquent real estate taxes. Contact at ceogc.org or +1 (216) 518-4013.

1228 Euclid Ave., Ste. 700
Cleveland, OH 44115

Temporary Housing
The Temporary Housing program provides rent-free apartments and community living where families stay temporarily while they participate in life skills training, job training, and children's programming to prepare them for stable living in the community. The program is accessed only through coordinated intake and provides temporary housing to families of any configuration as long as the adult has custody of the children. Contact Family Promise of Greater Cleveland at FamilyPromiseCLE.org or contact Alexia Gardi, Program Director at +1 (216) 767-4060.

3470 East 152nd St.
Cleveland, OH 44120

Cleveland Tenants Organizations
Provides counsel for tenants regarding their rights and responsibilites and assists landlords and tents in negotiating their differences. Also offers assistance with locating affordable housing. Serves all residents of Cuyahoga County. Contact at ClevelandTenants.org or +1 (216) 432-0617.

5700 Broadway Ave.
Cleveland, OH 44127

Northern Ohio Recovery Association (NORA)
Programs include Next Step Recovery Housing and Genesis Housing (Sandusky). Offers services to women and children in need of assistance. Contact at NORAInc.org or Cathy Davis, Project Director at +1 (216) 391-6672.

3746 Prospect Ave.
Cleveland, OH 44115

Emerald Development and Economic Network (EDEN)
Offers permanent supportive housing. Must be referred by a social worker or case manager. Serves individuals who have disabilities and/or are homeless. Offers various programs with various eligibility criteria - check website or contact your worker for more information. Contact at Eden Cleveland or +1 (216) 961-9690.

7812 Madison Ave.
Cleveland, OH 44102

JAYSTARR HOMES LLC & JAYSTARR HOMES 2
Provides housing support for emancipated women 18-24 years of age. Contact Mrs. Starlicia Levenshown-Miller at +1 (216) 635-8811 (Cell) or +1 (216) 785-9988 (Office). http://www.jaystarrhomesforyoungadults.com/

13208 Glendale Ave.
Cleveland, OH 44105

G & S Project Inc
Provides housing support for emancipated men 18-24 years of age. Provides multiple services, resources, and referrals such as financial counseling, application assistance, food and medical assistance, behavioral management assistance, mental health services, and drug counseling. Contact Tracey Gibson at +1 (216) 269-5729 or Carla Gibson at +1 (216) 256-5062.

710 East 115th St.
Cleveland, OH 44108

My House-We Care We Share in Lorain County
Provides transitional housing to emancipated men 18-25 years of age, as well as mental/behavioral health services, drug counseling, financial literacy, and education/employment assistance. Contact Willia Hurley, Director at +1 (440) 714-2690.

1888 East 31st St.
Lorain, OH 44055

Triumph Family Services Center
Provides transitional housing to emancipated men aged 18-24. Also offers mental/behavioral health services. Contact Debbie Washington at +1 (440) 308-4470.

35494/35595 Spatterdock Ln.
Solon, OH 44139

L.I.T. Property Group
Provides housing to emancipated young adults aged 18-24. Contact Ms. Marty Scott at +1 (216) 633-6812.

3657 Berkeley Rd.
Cleveland Hts., OH 44118

Communication Speaks, LLC
Provides housing support for young adults aged 16-21. Contact at CommunicationSpeaks.com.

Parma Public Housing Agency
Rockside Plaza
216-661-2015
1440 Rockside Rd., Suite 306
Parma, Ohio 44134
http://cityofparma-oh.gov/en-US/Public-Housing.aspx

The PPHA owns and manages 60 Public Housing Units at Chevybrook Estates and administers 742 Housing Choice Vouchers (Section 8).

Opportunity House
Offers permanent supportive housing and provides subsidized rent of up to 30% of residents’ income, as well as education referral, employment services, life skills training, alcohol/drug abuse prevention, mental health services, health services, legal services, and transportation. Targets homeless men aged 18-24 who have aged out of foster care and have been diagnosed with a disability. Can be contacted at Humility of Mary Housing at hmhousing.org and +1 (216) 862-1577.
PROVIDES SPECIALIZED SERVICES TO YOUTH WHO HAVE AGED OUT OF FOSTER CARE.

Another Chance of Ohio
Makes referrals to all appropriate agencies for resources, provides housing and housing referrals, provides clothing, furniture, etc.. Can refer qualified youth to CSU for free tuition. They can be contacted at or
(216) 403-9510 
1192 Brentwood Rd.
Cleveland Hts., OH 44121
https://anotherchanceofohio.wildapricot.org 
PROVIDES SPECIALIZED SERVICES TO YOUTH WHO HAVE AGED OUT OF FOSTER CARE.

Young Women's Christian Association (YWCA)
Provides permanent supportive housing, employment, education (including GED), physical and mental health services, financial capability, and social capital. Targets young adults aged 18-24 who were formerly in Cuyahoga County foster care. Applicants must have been homeless for 1 year or have experienced 3-4 incidences of living in uninhabitable dwellings. Contact at ywcaofcleveland.org or +1 (216) 881-6878 ext. 260.

4019 Prospect Ave.
Cleveland, OH 44103
PROVIDES SPECIALIZED SERVICES TO YOUTH WHO HAVE AGED OUT OF FOSTER CARE.

Services for Independent Living
Peer support given throughout process of obtaining housing, personal documents, and Ohio Benefit Bank & Access SSI/SSDI. Offers IL group or individual training to enhance independence. Contact Shannon Monyak, Director of Programs at +1 (216) 731-1529.

26250 Euclid Ave., Ste. 801
Euclid, OH 44132

Open Arms LLC
Assists residents with daily living activities and self-administration of medications as well as offering dietary guidance. Housing is offered to men 18 years or over with a mental/behavioural health disorder. Contact at +1 (216) 324-5656.

15503 Eldamere Ave.
Cleveland, OH 44128

Urban League of Greater Cleveland (ULGC)
Serves as an intermediary to coordinate housing for those aged 18-26 (Pilot Program). Contact Evette Clark at +1 (216) 622-0999 or eclark@ulcleveland.org.

2930 Prospect Ave.
Cleveland, OH 44115

National Council of Jewish Women
Offers housing support and advocates for teens aging out of the foster care system. They also provide direct and indirect services to aid in teens' successful transition into the community. Contact Rebecca Brounan, Director of Volunteers at +1 (216) 378-2204 ext. 105 or ncjwcleveland.org.

26055 Emery Rd.
Warrensville Hts., OH 44118
PROVIDES SPECIALIZED SERVICES TO YOUTH WHO HAVE AGED OUT OF FOSTER CARE.

Frontline Service
Two safe havens, two transitional housing programs, and three permanent housing programs, each with on-site or easy-to-access services. Serves homeless adults with disabling mental or physical conditions. Must meet H.U.D. definition of homelessness. Contact at FrontlineService.org or +1 (216) 623-6555.

1744 Payne Ave.
Cleveland, OH 44114

Temporary Housing

Ex-Offender Halfway Housing Community Assessment and Treatment Services
216-441-0200
8411 Broadway Ave.
Cleveland, OH 44105

Oriana House
330-535-8116
1829 East 55th St.
Cleveland, OH 44103

The Salvation Army Harbor Light Ex-Offender Program
216-781-3773
1710 Prospect Ave.
Cleveland, OH 44115

Substance Abuse Halfway Housing

Community Assessment and Treatment Services
216-441-0200
5162 Broadway Ave.
Cleveland, OH 44127

Hitchcock Center for Women
216-421-0662
1227 Ansel Rd.
Cleveland, OH 44108

Oriana House
330-535-8116
1829 East 55th St.
Cleveland, OH 44103

Orca House
216-231-3772
1905 East 89th St.
Cleveland, OH 44106

Stella Maris
216-781-0550
1320 Washington Ave.
Cleveland, OH 44113

Salvation Army - Harbor Light
216-781-3773
1710 Prospect Ave.
Cleveland, OH 44115

YMCA - Y-Haven Transitional Housing
216-674-6700
1736 Superior Ave.
Cleveland, OH 44104

Drop-In Centers

Drop-in Centers are places where people who are homeless can spend time during the day. Some offer snacks and beverages; some offer showers. Please check the listing below for more information.

Drop-In Centers (Homeless)

Bishop Cosgrove Center
1736 Superior Ave., Cleveland OH 44114
M-F: 8am-2:30pm. Closed 2nd Monday of the month.
Showers: M-F: 9:30am-11:30am

  • Showers
  • Meals

Catholic Worker Community Storefront
4241 Lorain Ave., Cleveland OH 44113
W-Th: 7m-9pm, F: 3pm-5pm, Sa: 9:30am-11:30am, Su: 3pm-6pm

  • Showers
  • Snack

St. Malachi Center
2416 Superior Viaduct, Cleveland OH 44113
Showers only: M-Th: 7:30am-9:15am, F: 7:30am-10:15am

  • Showers
  • Meals

St. Paul’s Community Church
4427 Franklin Blvd., Cleveland OH 44113
T-F: 9am-12:30pm

  • Coffee
  • Phone

West Side Catholic Center
3135 Lorain Ave., Cleveland OH 44113
M-F: 9am-3pm
Showers: M, W, F: 1pm-3pm.

  • Showers
  • Meals
  • Phone

Metanoia Project
2459 Washington Ave., Cleveland, OH 44113
Winter months only: F, Sa, Su, M: 7m-7am (overnight).

  • Meals

Veterans Affairs - Community Resource and Referral Center
7000 Euclid Ave., Cleveland, OH 44103
Veterans only: M-F: 8am-6pm

  • Showers

Hitchcock Center For Women
1227 Ansel Rd., Cleveland, OH 44108
7 days a week: 10pm-7am (overnight)

  • Showers
  • Meals


Utility Assistance

Cuyahoga County Division of Job and Family Services
216-987-7000
1641 Payne Ave.
Cleveland Ohio 44114
http://cjfs.cuyahogacounty.us/en-US/Utility-Assistance.aspx

Services Provided:

  • Home Energy Assistance Program (HEAP)
  • Home Weatherization Assistance Program (HWAP)
  • Winter Crisis Program (WCP)
  • Summer Crisis Program (SCP)
  • Percentage of Income Payment Plans (PIPP)

Cleveland Housing Network
HEAP & PIPP Plus: 216-518-4014
Walk-In Hotline (6-8pm) for next day appointment: 216-518-4014
Seniors & Physically Disabled In-Home Appointments: 216-774-2351
Discounts on Sewer and Water Bills: 888-901-1222
2999 Payne Ave., Suite 208
Cleveland, OH 44114
chnhousingpartners.org/

Services Provided:

  • Home Energy Assistance Program (HEAP)
  • Percentage of Income Payment Plans (PIPP)
  • Winter Crisis Program (WCP)

Step Forward
216-696-9077
1801 Superior Ave., Suite 400 
Cleveland, Ohio 44114
https://www.stepforwardtoday.org/energy-assistance-programs

Services Provided:

  • Emergency Home Energy Assistance Program (EHEAP)

Related programsRelated topics

  • Housing/Utilities
  • Emergency Assistance

Related roles

  • Mother
  • Older Adult or Adult with Disabilities
  • Grandparent or Kin
  • Father
  • Formerly Incarcerated Person

Related divisions

  • Cuyahoga Job and Family Services (https://hhs.cuyahogacounty.gov/resources-data/resources/utility-

assistance)

Federal Poverty Guidelines

Each year, the federal government establishes guidelines for what it considers poor. These guidelines are used to determine eligibility for certain social service programs such as Head Start, Food Stamps, WIC and others. You may hear about this if you apply for benefits.

Some agencies use the federal poverty guidelines to determine eligibility for their services  and may be using the current or former year’s guidelines. Some programs state that you can qualify up to 200% of the federal poverty guidelines.



salud mental

Medical/Mental Health


ADAMHS Board

Funding for uninsured & underinsured individuals with mental health issues, translation services. Referrals to Catholic Charities, Hispanic UMADAOP for addiction, contract with VNA, Linkages to providers.

2012 W. 25th St., 6th floor, Cleveland 44113
216-241-3400
www.adamhscc.org

American Red Cross

Tim O'Toole
Regional Disaster Officer
3747 Euclid Ave., Cleveland 44115
216-431-3661
timothy.otoole@redcross.org
www.redcross.org

Catholic Charities Corporation 

Offering outpatient mental health services.

Sandra Roman
7800 Detroit Ave., Cleveland 44102
216-989-3716
sxroman@ccdocle.org
https://ccdocle.org/program/opmh 

The Centers for Families and Children

Evelin Rivera
Enrollment Specialist
5209 Detroit Ave., Cleveland 44102
216-325-9355 (Call to become a client of The Centers for Families and Children)
healthyresource@thecentersohio.org

Carmen T. Gomez, MA, A.T.R, L.P.C.C.-S, Supervisor, Health and Wellness
5209 Detroit Ave., Cleveland 44102
216-651-2037
carmen.gomez@thecentersohio.org
www.thecentersohio.org

Cleveland Clinic Lutheran Hospital

1730 W. 25th Street, Cleveland 44113
216-363-2292 Appointment line
216-363-2292 Physicians
216-363-7055 Outpatient Pharmacy 
www.clevelandclinic.org/hispanicclinic

Center for Behavioral Health
1730 W. 25th Street, Cleveland 44113
216-363-2122
https://my.clevelandclinic.org/locations/lutheran-hospital/specialties/behavioral-health-services

Cleveland Clinic Main Campus

Bartolome Burguera, M.D., Ph.D.
Endocrinology
216-445-8966

Cleveland Rape Crisis Center

Linda Garcia Cruz and Ruth Sudilovsky-Pecha
Bilingual Therapists
1228 Euclid Ave., Suite 200, Cleveland 44115
216-619-6194 Ext. 145
www.clevelandrapecrisis.org

CMSD Multilingual Multicultural Welcome Center

Senaida Perez
Coordinator, Family Engagement/Student Support Services
3145 W. 46th St., Cleveland 44102
216-838-6982
senaida.perez@clevelandmetroschools.org 

Cuyahoga County Job and Family Services

Aida C. Idiaquez
Director, Public Benefits and External Relations
1641 Payne Ave., Cleveland 44114
216-987-8433
aida.idiaquez@jfc.ohio.gov
https://hhs.cuyahogacounty.us/divisions/detail/job-and-family-services

El Centro

Victor Leandry
2800 Pearl Ave., Lorain 44055
440-240-7026
vleandry@lorainelcentro.org
www.lorainelcentro.com


First Alliance Healthcare

Carmen Agosto 

VP-Latino Division

11201 Shaker Blvd Suite 308, Cleveland OH 44104

(216)417-8813

www.firstalliancehc.com

help@firstalliancehc.com


Hispanic UMADAOP

Norelis DeJesus
Intake Specialist
3305 West 25th Street, Cleveland 44109
216-459-1222
www.humadaop.org/services.html

Hispanic UMADAOP

Rafi Sturgis
Executive Director
3305 West 25th Street, Cleveland 44109
216-459-1222
rsturgis@hispanicumadaop
www.humadaop.org/services.html

Independence Family Health Center

Miriam Perez, M.D.
Pediatrics
216-986-4000

May Dugan Center

4115 Bridge Ave., Cleveland 44113
216-631-5800
www.maydugancenter.org

MetroHealth Medical Center

Child and Adolescent Psychologist
Main Campus
2500 Metro Health Dr., Cleveland 44109
216-778-2222
www.metrohealth.org/behavioral-health-services/child-and-adolescent-behavioral-health

Department of Psychiatry
2500 Metro Health Dr., Cleveland 44109
216-778-4428

Department of HIV/AIDS Services
2500 Metro Health Dr., Cleveland 44109
216-778-4051
www.metrohealth.org/infectious-disease/hiv-aids-services

Neighborhood Family Practice

Domonic Hopson
President/CEO
3569 Ridge Road, Cleveland 44102
216-281-8945
dhopson@nfpmedcenter.org
www.nfpmedcenter.org

Jennifer Castellano
jcastellano@nfpmedcenter.org

Megan Meister
mmeister@nfpmedcenter.org

Ohio Benefits 

Ohio Benefits is a website portal where people can apply for medical, food, and cash benefits online. First, there is a registration step to use the portal to establish an account. Second, from the account, the application process begins. 

benefits.ohio.gov
216-416-4440

Ohio Alliance to End Sexual Violence (OAESV)

Rosa Beltre
Executive Director
6111 Oak Tree Blvd., Suite 140, Independence 44131
216-658-1381
rbeltre@oaesv.org
www.oaesv.org

Cultural competency (macro-level) training for community partners sexual harassment. trauma/survivor centered trainings.

Speakers Bureau 

Job and Family Services Community Engagement Office, as part of Health and Human Services, is available to speak to groups and explain our agencies and the ins and outs of public benefits (applying, eligibility, timelines, etc.). Print collateral is also available. 

216-987-7010
community_outreach@jfs.ohio.gov

Step Forward

Travena Golliday
Program Manager, Community Services
1801 Superior Ave., Suite 400, Cleveland 44114
216-357-2621 Ext. 601
tgolliday@stepforwardtoday.org
www.stepforwardtoday.org/

United Way of Greater Cleveland

1331 Euclid Ave., Cleveland 44115
2-1-1 (24-hour hotline)
216-436-2218
www.unitedwaycleveland.org

Asistencia Médica/Salud MentalOur Human Resources Consulting services help Servicio Secretarial attract, retain, and develop talent. We work with you to develop HR policies and procedures that align with your business goals and help you build a strong and productive workforce.


Suicide Prevention/ Crisis Prevention Cuyahoga County Suicide Prevention, Crisis Prevention, Information and Referral Hotline: 216- 623-6888 (216- 623-6888) http://adamhscc.org/en-US/Suicide-Prevention-Help.aspx (http://adamhscc.org/)/ 


Dial 911 or 988


National Suicide Hotline: 800-273-8255 (800-273-8255) http://www.suicidepreventionlifeline.org/ (https://suicidepreventionlifeline.org/) 


Substance Abuse and Mental Health Services (SAMHSA) Treatment Referral Hotline: 800-662-HELP (4357) (800-662-4357) 800-487-4889 (800-487-4889) (TDD) http://findtreatment.samhsa.gov/ (https://findtreatment.samhsa.gov/) 


Psychiatric Emergency Rooms You may walk in to a psychiatric emergency room for help. If you have run out of your medication, they may be able to provide you with a limited supply. 


The central city emergency room is listed below. 


St. Vincent Charity Hospital Psychiatric Emergency Room 216-363-2538 (216-363-2538) 2351 E 22nd St., Cleveland, OH 44115 


CRISIS LINES – Available 24/7 

Adult Protective Services Hotline 216-420-6700 (216-420-6700) 

For reporting abuse/neglect of older or impaired adults. 

Child Abuse Hotline 216-696-KIDS (216-696-5437)

Domestic Violence Center 216-391-HELP (216-391-4357) 

Human Tra!cking Hotline 855-431-7827 (855-431-7827) 

Mental Health and Suicide Hotline 216-623-6888 (216-623-6888) 

Rape Crisis Center Hotline 216-619-6192 (216-619-6192) 

Remember to call 911 (911) if your situation is life threatening or a medical emergency.

assistencia para seniors - personas de la tercera edad

Si necesita ayuda para sus padres o cuida de una persona de la tercera edad, llame al Aging and Disabilities Resource Network (ADRN) 855-585-2376 (855-585-2376) Le pueden referir a mas servicios para los cuidados y atenciones de su ser querido. 


Cuyahoga County Division of Senior and Adult Services

216-420-6750 (216-420-6750)

Adult Protective Services 24 HR Hotline: 216-420-6700 (216-420-6700)

13815 Kinsman Rd.

Cleveland, Ohio 44120

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